Regulations of the Synchro Shop online store
§1 General Provisions
1.1. These regulations regulate the rules for using the Online Store at www.synchroshop.pl,
1.2. The online store operating at www.synchroshop.pl (hereinafter: Synchro Shop online store) is run by CUBE Marcin Międlarz, ul. Aleksandry Gabrysiak 30/2, 80-175 Gdańsk, entered in the CEIDG:, NIP: 958-151-23-72, REGON: 380652544 (hereinafter referred to as "Synchro Shop").
1.3. Contact details of the entrepreneur, enabling the Buyer to contact the Seller:
1) postal address: ul. Aleksandry Gabrysiak 30/2, 80-175 Gdańsk;
2) telephone and / or fax number: tel .: 604 281 344;
3) e-mail address: firstname.lastname@example.org.
1.4. The regulations of the Synchro Shop online store are continuously placed on the website www.synchroshop.pl in a way enabling customers to obtain, reproduce and record its content. The regulations are also made available to customers before the conclusion of the contract.
§ 2 Definitions
The terms used by these regulations mean:
2.1. Consumer - is a natural person within the meaning of art. 221 of the Civil Code,
2.2. Service Provider / Seller - CUBE Marcin Międlarz, ul. Aleksandry Gabrysiak 30/2, 80-175 Gdańsk, entered in the CEIDG:, NIP: 958-151-23-72, REGON: 380652544,
2.3. Online store - an online store run at www.synchroshop.pl by CUBE Marcin Międlarz
2.4. Civil Code - the Act of 23 April 1964. (Journal of Laws 1964 No. 16 item 93),
2.5. Goods and Services - all services rendered and goods subject to the sales contract between the seller and the buyer,
2.6. Regulations - these regulations for the provision of electronic services within the meaning of art. 8 of the Act on the provision of electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204),
2.7. Customer - a natural person, legal person or an organizational unit which is not a legal person, the special provisions of which grant legal capacity, which makes or plans to place Orders as part of the Online Store using electronic means,
2.8. Order - Customer's declaration of will, in which the Customer accepts the Seller's sale offer, which includes, in particular, the price, type, quantity of Goods or Services under the sale agreement via the online store.
2.9. Consumer Rights Act - the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827).
§ 3 Rules for using the online store
3.1. The prices of all goods and services offered by the Store are gross prices (including VAT) and are expressed in Polish zlotys. Deviations from the Polish currency rule are clearly indicated.
3.2. The prices appearing on the Synchro Shop website, as well as descriptions of goods and services constitute only commercial information, not an offer within the meaning of the Civil Code. Binding character - for the purposes of concluding a specific contract - they become effective only upon confirmation of the order being accepted by the Seller.
3.3. The Seller uses in the Synchro Shop online discount codes authorizing to purchase goods with the discount shown on the coupon. Rebate codes cannot be converted into cash.
3.4. To place an order in the Synchro Shop online store, you must accept these Regulations.
3.5. To successfully place an order in the Synchro Shop online store, you must have a device with Internet access that allows you to browse websites, as well as a keyboard or other device that allows you to correctly complete electronic forms. It is recommended to use the latest versions of web browsers: Firefox, Chrome, Internet Explorer, Microsoft Edge, Opera, Safari for OS X, etc.
3.6. The Online Store website uses the Responsive Web Design (RWD) technology, which adapts the content of the page to the device on which it is displayed. The Store's website is prepared to be displayed on both desktop computers and also mobile devices.
3.7. The Online Store website [Store Name] has an SSL certificate - a secure communication encryption protocol.
§ 4 Conditions of concluding a sales contract
4.1. Orders in the Synchro Shop online store can be made by filling out the appropriate forms available on the store's website.
4.2. When placing an order, the customer is required to provide correct personal data: name and surname, home address, e-mail address and mobile phone.
4.3. After receiving the order, the Seller confirms its receipt and at the same time informs about the acceptance of the Order for execution. Confirmation of the order is made by the Seller sending an appropriate e-mail to the Customer to the address provided in the order form. As soon as the order is confirmed
4.4. Access to and recording of the content of the sales contract takes place by making these Regulations available on the Online Store website, by sending relevant information to the Customer's e-mail address provided when placing the order, referred to in §4 point 4.2.
4.5. Placing Orders in the Online Store [store name] is possible 24 hours a day, all days of the year.
§ 5 Payment method and payment deadline
5.1. In the Synchro Shop you can pay in one of the following ways:
- transfer to the Seller's bank account,
- cash on delivery,
- cash payment on personal pickup.
- through the payment services of external suppliers.
5.2. After placing the order, the Customer receives by e-mail (e-mail) the bank account number to which the correct amount should be transferred. As soon as the payment is credited to the Synchro Shop bank account, the order is sent for processing.
5.3. The Synchro Shop online store allows payment of receivables via the following external electronic payment services such as:
5.4. The customer is obliged to make the payment using one of the above-mentioned methods within 7 calendar days from the date of conclusion of the sale.
5.5. If you choose the payment on delivery, the Customer is obliged to make the payment on delivery.
§ 6 Delivery
6.1. The ordered goods are delivered only within the territory of the Republic of Poland and takes place at the address indicated by the Customer in the order form.
6.2. The time of sending the goods is marked on the Synchro Shop website is 7 days. The Seller will make every effort to ensure that the delivery of the goods takes place within the time specified in the product card in the online store. If the goods cannot be delivered within the above-mentioned time, the Buyer will be immediately notified.
6.3. Delivery of ordered Goods takes place via:
- DHL Parcel
- InPost courier
- DPD courier
- Package in RUCH
- Polish Post
- InPost Parcel lockers
6.4. At the time of delivery of the goods to the courier company, the Buyer is notified of this fact by sending an e-mail to the address provided in the order.
6.5. The customer can also pick up the ordered goods in person at the Synchro Shop headquarters. In the case of personal collection, the buyer does not bear the cost of delivery. Collection is by appointment.
6.6. The costs of delivery of the Goods, which in addition to the price for the Goods shall be borne by the Customer, are provided on the Store's website when placing the Order.
6.7. The cost of delivery of the goods in the event of choosing cash on delivery is fully covered by the customer.
6.8. Upon receipt of the goods, the Customer is obliged to confirm its receipt. From now on, the goods become the property of the Customer.
§ 7 Withdrawal to the contract
7.1. The buyer who is a consumer who has concluded a distance or off-premises contract, has the right to withdraw from the concluded contract of sale within 14 days from the date of delivery of the goods to him without giving a reason.
7.2. In the event of exercising the right referred to in the preceding point, the Buyer is obliged to inform the Seller about this by submitting a statement of withdrawal on the form provided to him by the Seller, which can be sent by post to the address: ul. Aleksandry Gabrysiak 30/2, 80-175 Gdańsk; it can also be done electronically using the electronic withdrawal form sent to the e-mail address of the seller email@example.com. To meet the deadline, it is enough to send a statement before its expiry. Statement of withdrawal submitted after the deadline referred to in §7 point 7.1 has no legal effect.
7.3. The form of declaration of withdrawal from the contract (Annex No. 1 to these Regulations) is provided to the Buyer in paper form (in the documentation attached to the parcel) and in electronic form (in the attachment to electronic correspondence confirming acceptance of the order for implementation).
7.4. If the Buyer submits a statement of withdrawal electronically via the electronic withdrawal form, the Seller shall immediately send confirmation of receipt of the statement of withdrawal from the contract (on a durable data carrier within the meaning of Article 2 point 4 of the Act of 30.5.2014 - on rights consumer (i.e. Journal of Laws of 2017, item 683).
7.5. The cost of returning the goods, except for the situation referred to in art. 33 (i.e. in the event of additional costs arising from the delivery method chosen by the Customer other than the cheapest ordinary delivery method available in the Online Store) and art. 34 section 2 of the Act of 30.5.2014 - on consumer rights (i.e. Journal of Laws of 2017, item 683), shall be borne by the Seller.
7.6. The buyer is obliged to properly secure the returned goods to prevent damage in transit (direct cost of returning the goods - pursuant to Article 34 (2) of the Act of 30.5.2014 - on consumer rights (i.e. Journal of Laws of 2017 item 683.) The consumer bears the direct cost of returning the goods.
7.7. The buyer is obliged to return the item immediately, but not later than within 14 days from the date on which he withdrew from the contract. The Seller may stipulate that in the event of withdrawal from the contract, the item to be returned will be picked up by him or a person authorized by him.
7.8. If the delivered goods are incomplete, or bear traces of use, going beyond the ordinary management of the thing, the Seller reserves the right to refuse to accept the parcel, or to reduce the returned amount by the equivalent of damaged goods.
7.9. In the event of withdrawal from the contract, all payments made by the Buyer, including delivery costs, shall be transferred to the Buyer's bank account immediately, but not later than within 14 days from the date of receipt by the Seller of the Buyer's statement of withdrawal from the contract.
7.10. The Seller declares that the reimbursement of the payment referred to in § 7 point 7.9 of the Regulations will be made using the same method of payment that the Buyer used. The Seller, in consultation with the Buyer, may agree on a different return method, which will not involve the Buyer incurring additional costs.
7.11. The Seller declares that the right of withdrawal is not applicable in relation to the contracts included in art. 38 of the Act of 30.5.2014 - on consumer rights (i.e. Journal of Laws of 2017, item 683).
7.12. By concluding the contract, the Buyer confirms that he has read the content of these Regulations, including confirms that he has been notified of the right to withdraw from the concluded contract of sale within 14 days from the date of delivery of the goods to him.
8.1. If, after transferring ownership of the goods to the Buyer, he finds that the goods have physical or legal defects, the Buyer may:
1) if he is a consumer (within the meaning of Article 221 § 1 of the Civil Code) - submit a complaint to the Seller under the warranty for defects,
2) if he is not a consumer - make a complaint to the Seller under the warranty for defects.
8.2. In the event of mechanical damage arising during delivery or in the event of a complaint to the Seller, the Buyer should send information about this fact by post to the address CUBE Marcin Międlarz, ul. Aleksandry Gabrysiak 30/2, 80-175 Gdańsk or by e-mail to firstname.lastname@example.org. In the declaration, it is recommended to indicate the defect which, according to the Customer, the goods have, and if it is possible - to document the said defect, the date of the defect, a request for a way to bring the goods into conformity with the contract in accordance with Article 560 et seq. Of the Civil Code and providing contact details. The above requirements are recommendations, their lack does not affect the effectiveness of the complaint.
8.3. The seller will respond to the notification within 14 days of receiving the notification. The Seller's failure to respond within the above deadline means that the Seller considered the complaint justified.
8.4. The Seller informs the Customer about the possibility of using extrajudicial means of dealing with complaints about Goods, including by submitting by the Client after the complaint procedure an application to initiate mediation or an application to examine the case before an arbitral tribunal (the application can be downloaded on the website
http://www.uokik.gov.pl/download.php?plik=6223). The list of Permanent Consumer Arbitration Courts operating at the Provincial Inspectorates of the Trade Inspection is available on the website: http://www.uokik.gov.pl/wazne_adresy.php#faq596. Out-of-court claims after the complaint procedure is free. In the case of a Customer who is a consumer who wants to use the out-of-court method of redress, there is also the possibility of submitting a complaint via the EU ODR online platform, available at http://ec.europa.eu/consumers/odr/.
§9 Rules for publishing opinions
9.1. Each buyer / customer can publish opinions about the goods / service in the appropriate place on the Store's website. The opinion should be written in Polish in accordance with the principles of correct Polish.
9.2. Opinions are subjective statements of clients. The seller is not responsible for their content.
9.3. The buyer / customer declares that his statement does not violate applicable law or the rights of third parties. He is fully responsible for the statements posted by him in the Synchro Shop Online Store.
9.4. The opinion sent is subject to verification by the seller in terms of checking whether this opinion does not contain content of a prohibited nature, i.e. in particular when the opinion violates applicable regulations, contains prohibited content, advertising, personal data, infringes copyright, etc.
§ 10 Personal data
10.1. The administrator of personal data is the Seller.
§ 11 Final provisions
11.1. The Seller reserves the right to amend these Regulations for important reasons. Any changes to the Regulations come into force on the appropriate date indicated by the Seller, but not less than 7 days.
11.2. The amended Regulations bind the Buyer / Customer if the requirements specified in art. 384 and 384  of the Civil Code, i.e. it has been duly notified of changes and has not terminated the contract within 14 calendar days from the date of notification.
11.3. In accordance with art. 8 clause 3 point 2 lit. b of the Act of 18.7.2002 on the provision of electronic services (i.e., Journal of Laws of 2017, item 1219) an entity using the ABC online store website is not obliged to place illegal content on this website.
11.4. In matters not covered by these regulations, the relevant provisions of the Civil Code and the Act of 30.5.2014 - on consumer rights (i.e. Journal of Laws of 2017, item 683) will apply.
11.5. These Regulations are available at www.synchroshop.pl.
11.6. Agreements with the seller are concluded in Polish.
11.7. The Regulations enter into force on 15-10-2019
Annex 1 to the Regulations.
MODEL WITHDRAWAL FROM THE CONTRACT
[this form should be completed and returned only if you wish to withdraw from the contract]
Addressee: [Seller Address]
I / We (*) hereby inform / inform (*) about my / our (*) withdrawal from the contract of sale of the following items (*) contract of delivery of the following items (*).
Date of conclusion of the contract (*) / receipt (*)
Name of consumer (s)
Address of consumer (s)
Signature of the consumer (s)
[only if the form is sent in paper version]
(*) delete as appropriate